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You must be a registered user to create labels

1. If you navigate away from the Create Item screen and have not processed to the stage explained in point 2 below, you will loose your data.
2. If you have entered Item Details and Additional Details, proceed to the Item Options page where you can Save For Later.
3. You may return and access My Saved Items through the My Items icon at the top navigation bar. You can then either Delete Selected Items or Add to Cart.
4. If you have processed your item to Add to Cart, the item will be automatically saved in Cart Items – My Shopping Cart.
5. You then can select some or all items and Continue to Payment, or if returning access Cart Items – My Shopping Cart through the My Items icon at the top navigation bar and then Continue to Payment.
6. When payment is complete the labels are created and saved as Paid Items – Ready for Printing. You can then print labels or return later and print accessing through the My Items icon at the top navigation bar.
7. Once you have printed a label, the print file will expire after 12 hours meaning you’ll be unable to print that particular label again.

PLEASE NOTE: If your login has been inactive for a period, your session will time out and data will be lost.

Your label(s) are created as a PDF. You have the following print choices:

1. Print on single 4″ x 6″ adhesive labels using a Thermal Printer. The print is sized at 99.1mm x 139mm and will print on 4″ x 6″ labels at a scale of 100% or less.
2. Print on A4 paper and print 1 to 4 labels per page. Adjust print setting to “4 pages per sheet” and paper size to A4.
3. For everyday labelling needs we recommend Avery General Use Labels L7169GU. Cost is around 10 cents per label when bought in 400 label quantities. These labels can be used with black and white laser and inkjet printers – you may have to download the appropriate software and templates. 

Each WizMe flat rate shipping label is for single use. You must not attempt to re-print, copy, duplicate or re-use a WizMe shipping label with the intention of securing the provision of a WizMe courier service without due payment. Also you must not deliberately damage, obscure information on, or alter a WizMe shipping label with the intention of securing the provision of a WizMe courier service without due payment

1. A single copy of each address label will be printed.
2. You can print up to four labels on an A4 page. Alternatively you can use adhesive shipping labels that are sized 99.1mm x 139mm and print up to four items per page.
3. If it’s not A4, it’s not right! Your labels look good on the screen but print incorrectly? It’s a common issue, but has a simple solution – you need to adjust your print settings to suit A4 Paper.
4. Sign each label.
5. Place the label in the plastic sleeve on the WizMe satchel or securely attach it to the WizMe box. Be careful not to obscure any barcodes when attaching the label.
6. Do not use a plastic pocket, others than those provided on WizMe’s flat rate satchels or otherwise provided on this website, as it may create processing issues.

NOTE: Once you have printed a label, the print file will expire after 12 hours meaning you’ll be unable to print that particular label again.

 If the label has not been scanned by the contract courier, you may seek to cancel and obtain a refund for a WizMe shipping label that was printed or deleted in error, or you no longer wish to use that label, or for technical reasons you have been unable to access the label.

You must not seek to cancel and obtain a refund for a WizMe shipping label if you have lodged the item for dispatch and it has been scanned, sent the item, intend to lodge the item for delivery at a later date, or if your buyer has opened a dispute. Such actions constitute a breach of WizMe’s Terms, and may constitute an offence under the Australian Commonwealth Criminal Code.

For further information please Contact Us by email.

WARNING – 

1. WizMe flat rate shipping labels are valid only when adhered to:
   • WizMe Flat Rate Boxes and Satchels purchased from this store; and
   • Business Club Members‘ boxes that are printed, under licence, with WizMe’s “Certified Nationwide Flat Rate Shipping” Trade Mark.
2. If you otherwise apply a flat rate shipping label to your own packaging, the courier will not accept your package for dispatch and WizMe will not refund you for that shipping label.

You can create, pay and print a flat rate shipping label to enable your customer to return items, but only in the original Flat Rate Box. Please follow this procedure:

1. At the Create Item – Item Details screen, select YES at the drop down box under Return to Merchant.
2. Select the Packaging Type, being the original Flat Rate Box.
3. Open the Hub Address Book and select the Send From address. Your customer must drop their return item to this, your nominated store for courier pickup.
4. Open your Merchant Address Book and select the Send To address. This your return address for the parcel.
5. Continue with the create label process.
6. When payment is complete print the label as a PDF file and email that file to your customer.
7. Instruct your customer to print the label, adhere that label to the original Flat Rate Box, and drop that item to the store whose address is on the label.

Immediately the return item has been scanned for dispatch, you will receive an email confirming delivery address and advising consignment number, the courier company and their contact details.

NOTE: Service is limited to selected areas.

There will be occasions when you will know or your customer will advise they are unable to accept delivery to their home or business address. Given that event you can elect to send your item to a local Collection Point, where your customer can collect at their convenience. Please follow this procedure:

1. At the Create Item – Item Details screen complete the required fields but at Send To enter your customer’s suburb in the top box.
2. The City / Suburb, State / Territory and Postcode fields will auto fill.
3. Continue to the Additional Details screen, and select Collection Point.
4. Open the Hub Address Book and enter either your customer’s Postcode or Suburb in the Search box (located top RH corner).
5. Select the store convenient to your customer.
6. Continue with the create label process.

Immediately your item has been scanned for dispatch, your customer is emailed an automated communication advising that item has been dispatched, your reference number (Invoice number), delivery address, consignment number, the courier company and their contact details.

Your customer will be advised by SMS and email when their item is scanned into the local collection point.

Your customer has five days to attend pickup with their ID.

NOTE: Service is limited to selected areas.

Please email. WizMe is expanding it’s pickup service areas and changes may not have been uploaded to this site, OR there maybe an alternate drop point close by.