What To Do When The Parcel Post Postage Service Slows Your Business Down

Proof of delivery starts with the courier’s initial scan of your shipping label and the formation of track-n-trace information.

Each WizMe Flat Rate Shipping label holds a unique barcode. When WizMe’s network courier attends to pickup the item you have lodged for dispatch, the courier will scan that barcode and the system immediately uploads all information you entered to create the label. The electronic information is available 24/7 to both you and your customer. In addition your customer will receive an automated email advising you have despatched their item, together with all relevant shipping and communication details.

Recent surveys show over half of online shoppers do not want their delivery left on their doorstep and are generally frustrated by problems with receiving their purchases.

Rising alongside e-commerce purchases is delivery theft, fuelled when deliveries are left to decorate the doormat! With these door mat drops come many logistical problems, from missed deliveries to address mix-ups and stolen or weather-damaged documents and merchandise. The problem is exaggerated when ‘signature-on delivery’ is avoided, most often because its an additional service cost.

Unlike Australia Post which charges $2.95 per item, Signature on Delivery is free with WizMe. When a signature is captured it electronically completes proof of delivery, which is essential for PayPal Seller Protection or to resolve any foreseeable dispute.

A staggering percentage of online shoppers regularly miss a delivery and are frustrated by courier calling cards. Homes are often empty for longer periods in a day than they used to be. The cause being inflexible working patterns, long commutes, increases in working women, and the growth in single-person households. The result is a relatively high proportion of first time delivery failure, causing higher operating costs for you and your carriers and lower customer satisfaction.

With WizMe you have the option to ship either to a customer’s front door or to a local collection point – if your customer is not home the parcel will be taken to a local collection point. Once the package arrives at the collection location, an email alerts your customer. If the drop is to a locker the alert includes a locker number and a pickup code. Your customer simply enters the code on the touch-screen display at the location and picks up their package.

The unique one-piece tamper evident WizMe box design makes unauthorised access to the box easily detected. When items are packed into the box and the lid closed, the lid is ‘locked’ in place by two end pieces which extend the depth of the box. These end pieces are torn when opening the box, indicating the existence of tampering.

Available at an additional cost, tamper evident stickers deliver a sophisticated, highly visible deterrent to would-be theft and unauthorised access. Its fast bonding permanent adhesive provides an instant security solution that quickly highlights tampering with a dual voiding message. The standout colour of the sticker also acts as both a highly visible deterrent and tamper-evident device.

The length of time available for tampering in transit is reduced with courier service. Anyone intending to tamper with tamper evident protected goods and documents generally only has a window of opportunity of a few minutes before discovery is likely. This makes it both difficult and unlikely that any tamperer will have time to open the packaging, examine or remove items, and restore the box to its original untampered condition.

The market for managing the return of goods is growing as the pace of e-commerce retail sales accelerates. While the historical rate for returning merchandise is about 5%, some estimates suggest that online-driven products realise return rates in excess of 30%, which is a logistics headache. B2B e-commerce growth is further fuelling the need to manage the return of goods purchased on- line.

WizMe’s Parcel Return is an ideal solution:

• You create the return address label.
• You determine whether you absorb the cost of return delivery or charge your customer. If you charge your customer you can enter their credit card details at checkout.
• You email the PDF label to your customer.
• Your customer prints the label and adheres it to the original WizMe box which holds the return items.
• Your customer drops the WizMe box to their local collection point for return dispatch.

Up to $1,000 insurance coverage (A $100 claim excess will apply / claims under $100 will not be processed) is automatically included for deliveries with Signature on Delivery. No additional cover is available at this time. Insurance cover commences from the time your item is picked up and scanned by the courier, and until the item is delivered to the receiver.

Increasing demand of faster and more reliable delivery is also an issue for merchants, as customers have a belief that online products must be shipped as soon as possible after the order is made. Using WizMe the time between taking customers’ orders and making deliveries will certainly be faster than at present.

Related: 5 Compelling Advantages of WizMe’s Flat Rate Service

Our offer is simple. If your stuff fits a WizMe flat rate box or satchel it’s courier delivered nationwide for a flat rate fee – no surcharges, no other costs – and no need to weight and measure your box!

Quick and easy dispatch. A breeze to create items to send and print address labels. Our courier will come to you, to pickup – for free!

Always cheaper and much quicker than Parcel Post. In fact it’s as quick as Courier Post but at HALF the cost. Your stuff gets delivered quicker – and you’ll save!

Great features that’ll keep your customers shopping. No doormat drops, no delivery theft. Your customers won’t miss their delivery – and won’t be frustrated by courier calling cards!

If you grow and continue with us, we’ll reward you. We want you to stay with us as you build your business. We’ll reward you. We’ll elevate you to our Business Club – for free – where you’ll enjoy substantial discounts and other privileges!

Related: 12 Ways You Can Offer Free Shipping Without Going Broke